Virtual Personal Assistant-NI


'Making Business Life Easier'


'Award Winning Virtual Personal Assistant'

***** Delighted to have been selected as a Finalist for the UK Outstanding VA 2018 awards due to be held on Thursday 1st March 2018 at the Olympia, London. With five VAs from England, Scotland and Northern Ireland taking part this year I guess things are going to be extremely competitive - wish me luck *****

VPA-NI has been providing professional secretarial and administrative support services to both individuals and the business community since 2007.

'Award Winning' Virtual Assistant, Heather Greig, owner of VPA-NI, uses the latest equipment and technology to stay in touch with clients based in locations throughout the UK, Ireland, Belgium, Gibraltar, Spain and the USA.

Clients come from a wide range of sectors including Property Management Companies, Consultants, Authors, Legal Professionals, On-line Suppliers, SMEs and Ecologists, to mention a few.

  • UK Oustanding VA 2017

What is a Virtual Assistant?

↑ Click above ↑

What is a Virtual Assistant?

With no lengthy contracts, no recruitment costs, no equipment or office space needed, and also no concerns about training or retaining staff, VPA-NI is a cost effective way of accessing professional secretarial support at the time you need it most.

So if you find yourself struggling to complete your administrative tasks, or you need help with more specialised work such as audio transcription or minute taking, then working with VPA-NI could be the answer.

And all this is provided on a 'Pay-As-You-Need' basis.


250 x 138 red dice

250 x 138 red dice

So what are you waiting for?  Call Heather now on +44 (0)7796 570850 to find out more.

VPA-NI – ‘Making business life easier’

Meet the Team

Want to join the Team? [Recruitment Closed]

If you are looking for audio transcription work on a freelance basis then I would love to hear from you.

Please make sure you meet the following criteria:

* Minimum typing speed of 80wpm.
* Attention to detail - accuracy, grammar and punctuation.
* Experience of transcribing single speakers, one-to-one interviews or focus groups.
* Excellent understanding of Northern Irish/Irish accents.
* Own transcription software and equipment required (mp3, wav, dss, wmv, avi, etc.).
* Ability to turnaround audio file within three days.

If you are interested in working with VPA-NI please email your details to outlining how you feel you meet the criteria.

  • Image alt description
  • Image alt description
  • Image alt description


If there is one thing that we have learnt over the years it is that no two clients are the same. Some require only a minimal amount of support, whilst others require pre-contract meetings, daily progress reports, fast turnaround times, on-site support or follow-up support - the list goes on. With that in mind we feel it is only fair to price up each job according to the work that needs to be undertaken.

A detailed report is created using Trax Time software, which provides full details of the dates and times worked and invoices are then raised daily, weekly, monthly - whichever is appropriate to your project. Remember these invoices can be off-set against the costs of running your business.

Prices start from as little as £25.00 per hour (no VAT due) and are billed in 15 minute increments.
(Prices effective from 1st April 2015.)

So what are you waiting for?

Call Heather on 07796 570850 and let VPA-NI help by ‘Making business life easier’.

Audio Transcription

£1.20ppam (from)

  • Single speaker
  • multiple speakers
  • Round-table discussions
  • Legal

PA & Secretarial support

£25.00per hour

  • PA services
  • Secretarial support
  • Diary Management
  • Event support

Word Processing & Data Entry

£25.00per hour

  • Word processing
  • Formatting
  • Data Entry
  • Excel Spread sheets

Minute Taking & Transcription

£30.00per hour

  • Attend meeting
  • Prepare transcript
  • Agreed timescale
  • Confidential service


“I have always found Heathers work to be of the highest quality. She is prompt, reliable and always produces excellent reports and typing work. I would have no hesitation in recommending Heather. (AT - Arbitrator)”

“Heather is very professional, always meets tight deadlines given and produces detailed and accurate work. Would highly recommend. (LH, Communications)”

“I would highly recommend Heather and VPA NI as they provided me with a top-class audio transcription service that was dealt with in a thorough, professional, and extremely efficient manner. I was kept updated and informed throughout the process and was so impressed with the fast turn-around and results achieved that I immediately hired Heather for additional audio transcription services. (DW, Author)”

“Heather has provided audio transcription on an adhoc basis during the past year for me and regardless of the short notice I usually gave her, she turned the work around really quickly, to an excellent standard and with first class communications and customer care. I cannot recommend Heather for this, and all her PA services, highly enough. (FB - Charity sector)”

“From my experience one of the key factors in dealing with HR matters is effective note taking and the recording of minutes. To this end I am glad that I was made aware of Mrs Heather Greig, c/o VPA-NI. I have known Mrs Heather Greig for approximately three years and I have always found her to be reliable, knowledgeable, and personable. Any shorthand, note taking, or minutes have been recorded accurately and returned electronically to a high standard. All of the material has been returned within the same day or the next day. It is also important to note that the associated fees are cost effective and reasonable within the current markets. Therefore in view of the above I would have no hesitation in recommending the services of Mrs Heather Greig. (SR, Dental Practice Manager)”

“Her Minutes were clearly laid out and delivered without delay which facilitated forward planning in a timely manner. It was clear that all members of the committee were very satisfied with her role as Recording Secretary. Her independent professionalism helped the committee to make progress in a way which had been more difficult with an internal note taker. She was confident, discrete and courteous at all times. Her assurance of confidentiality from the point of engagement was critical for this particular task and I was delighted to see that she had procedures in place herself before we engaged her to satisfy us in this regard. (ENM, Education Officer)”



Finalist – UK Outstanding VA 2018

I am absolutely delighted that I have been selected as one of this years Finalists for the UK Outstanding VA 2018 award. With five VAs from England, Scotland and Northern Ireland taking part this year I guess things are going to be extremely competitive! The UK Grand Final presentations and announcements will be part of […]

Read more

UK VA Awards: Outstanding VA 2017

I am delighted to have been selected as a Finalist for the UK VA Awards: Outstanding VA 2017 The event is being held on Thursday 2nd March 2017  at the Olympia, London. The special 10th Anniversary Award is the ultimate recognition of excellence within the UK VA profession. The three finalists are: Heather Greig of VPA-NI […]

Read more

Christmas opening hours

To help you sort out your diary over the Christmas period here are our opening hours. Have a fantastic Christmas!

Read more

Do you need help with your reports?

I received a call late on Wednesday afternoon from a Rep who works in the motor industry who needed urgent help with the completion of his monthly reports. After a face-to face meeting with him on Thursday to review the type/layout of his reports I have spent all of today preparing the documentation for him […]

Read more

Help – I need to complete a tender document!

When I received a phone call asking for help with the completion of a tender document I jumped at the chance.  The organisation in question needed to complete an on-line tender and wanted to ensure they had everything ‘just right’ before hitting the submission button.  As they were a bit concerned about their typing skills […]

Read more

How do you record what is discussed?

My newest client from the Lisburn area was holding an HR meeting and wanted advice on how to accurately record what was being discussed. We looked at two options:-  1. Attendance of a Minute Taker who would take handwritten notes during the meeting and then prepare a report of what was discussed, plus any action […]

Read more

Top tips for keyboard shortcuts when creating a Word document.

Are you someone who prefers the mouse or the keyboard? When chatting with a client recently they raised their frustration at having to continually take their hands off the keyboard to use the mouse when working on a Word document – so I put together this little cheat sheet for them for some of the […]

Read more

How much should I pay for audio transcription?

So how much does it cost to have an audio recording transcribed? You have a 15 minute audio recording that you need transcribed – so that should only take 15 minutes to type up?  Wrong!  In fact we speak 4 times faster than we can type so a 15 minute recording will actually take at […]

Read more

Outsourced secretarial support.

Are you at the stage where you want to grow your business but not yet at the stage of recruiting staff? Or have you ever had to lay staff off due to a downturn but you still have to manage all the day-to-day back-office tasks to ensure that the business continues to trade? Or occasionally […]

Read more

International Woman’s Day 2016

Today is ‘International Woman’s Day’ – so half the population can celebrate and the other half can support the achievements of the woman in their life! Following quote selected from” International Women’s Day means different things to different people. For some it’s a celebration, for others it’s a call to action to accelerate gender […]

Read more


Please contact us if you would like any further information.

Thank you! I have received your message.

Your Name (required)

Your Email (required)


Your Message

Contact Info

+44 (0)7796 570850

Northern Ireland, UK